Homepage > News > Customer Service Reporting Tutorial

Customer Service Reporting Tutorial

2025/05/04
Encountering a glitch or an unexpected issue during your Samkok Fantasy journey? Don't worry! Our dedicated Customer Support team is here to assist you. Here’s how you can easily reach us from within the game: 

Steps to Contact Customer Support: 
  1. Access the Menu: From the main interface of Samkok Fantasy, tap on the menu icon located at the top right corner of your screen. 



  2. Select "Customer Support": From the menu, choose the "Customer Support" option. A support window will then appear directly within your game. 



  3. Fill in Your Support Request: Within the support window, you will find a section labeled "Support Request." Here, you can clearly describe the details of the issue you are experiencing. 





Once you submit your request, our helpful DiaoChan and the Samkok Fantasy CS team will work diligently to assist you as quickly as possible. Your smooth gaming experience is our priority, Lord!